Orders

Change Order Request

The Change Order Request functionality allows the user to request change orders for corrections to an order’s:

 

Users can submit a change order request for Received and To Do Orders from the Order Detail page. When a user submits a change order request, an email is sent to the builder’s purchasing contact, and a copy of the email is sent to the supplier’s email address. The change order request appears on the Notes tab of the Order Detail page in SupplyPro. If the builder’s purchasing department agrees with supplier’s change order request, the builder’s back-office system will send a change order to BuildPro. When the order information in BuildPro is updated, a change order will be sent to SupplyPro. The supplier will then receive a Change Order alert.

 

To submit a change order request:

  1. On the list of Received Orders or To Do Orders, click the Order Number link. The Order Detail page opens.

  2. Scroll to the bottom of the page.

  3. Choose Change Order Request from the Select an action drop-down list.

  4. Click the Execute button. The Change Order Request pop-up window opens.

  5. Change any necessary information in the fields for SKU, Description, Quantity, or Unit Price.

  6. Enter a Note to the builder.

  7. Click the Submit Change Order Request button.

  8. Click OK on the confirmation pop-up window to submit your change order request.

 

What will happen next?

  1. When you submit the change order request, an email is sent to the builder's purchase contact detailing your requested changes.

  2. A copy of the email is sent to your email address (or the supplier email address in the CC: field of the Account Detail page in SupplyPro).

  3. The change order request is recorded on the Notes tab of the Order Detail page in SupplyPro.

  4. The builder's purchasing department reviews your requested changes.

  5. If the builder's purchasing department agrees with the changes, the builder's back-office system will send a change order to BuildPro.

  6. BuildPro receives the change order alert and updates the order in BuildPro.

  7. BuildPro sends a change order alert to SupplyPro, and the order is updated in SupplyPro.