This page displays the list of potential back charges submitted by the
builder. A Pending Back Charge alert is generated in SupplyPro when the
builder creates a new back charge in BuildPro. This alert notifies the
supplier that a potential back charge may soon be charged to the supplier.
A back charge remains in pending status until the back charge is approved
by the builder’s back office.
Click on the Orders
tab. The Order Management page opens.
In the Alerts
box, click on the Pending Back Charges
link. The Alerted Orders - Pending Back Charges page opens.
Click on a Back Charge
# link to open the Back
Charge Detail page.
Go back to the Alerted
Orders - Pending Back Charges page.
Click the check box to the right of each pending back
charge alert you want to clear.
Click the Clear Selected
Alerts box at the bottom of the page. The alert is cleared from
the page. If the builder's back office approves the back charge, a Completed
Back Charge alert will be generated, indicating that you will be back
charged by the builder.
View cleared back charges on the Back Charges report.
Search for back charges by status or the unique back charge number.